Privacy Policy

1. Information We Collect

We collect information to provide better services to our users and to operate our business effectively. The types of information we collect include:

1.1 Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and postal address.
• Account Information: If you create an account, we collect login credentials and preferences.
• Payment Information: Credit card details, billing address, and other payment details. Note that payment information is processed through secure third-party payment processors.
• Order Information: Information about the services you purchase, including your requirements for character designs and project specifications.
• Communications: If you contact us, we may keep a record of that correspondence.

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

• Device Information: Information about your device, including hardware model, operating system, unique device identifiers, and mobile network information.
• Log Information: Details of how you used our website, IP address, browser type, pages viewed, and referral URLs.
• Location Information: We may collect your approximate location based on your IP address.
• Cookies and Similar Technologies: Information collected through cookies and similar technologies (see our Cookie Policy below).

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing Services: To deliver the character design services you request, process payments, and fulfill orders.
• Communication: To respond to your inquiries, provide customer support, and send important notifications about your orders or account.
• Improvement: To improve our website, services, and customer experience based on user feedback and usage patterns.
• Marketing: With your consent, to send promotional communications about our services, special offers, and updates.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.
• Security: To detect, prevent, and address technical issues, fraud, or other illegal activities.

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and customer service.
• Business Transfers: If GR4SKLNS is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• Legal Requirements: We may disclose information if required by law, regulation, legal process, or governmental request.
• Protection of Rights: We may share information to protect the rights, property, or safety of GR4SKLNS, our customers, or others.
• With Your Consent: We may share information with third parties when you have given us your consent to do so.

4. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request that we correct inaccurate or incomplete information.
• Deletion: You can request that we delete your personal information in certain circumstances.
• Restriction: You can request that we restrict the processing of your information.
• Data Portability: You can request a copy of your information in a structured, commonly used, machine-readable format.
• Objection: You can object to our processing of your information based on our legitimate interests.
• Withdrawal of Consent: You can withdraw any consent you previously provided for the processing of your information.

To exercise these rights, please contact us using the information in the "Contact Us" section below.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive information
• Regular security assessments and audits
• Access controls for our employees and contractors
• Physical security measures for our facilities

While we take reasonable steps to protect your information, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

6. Cookie Policy

6.1 What Are Cookies

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.

6.2 Types of Cookies We Use

• Essential Cookies: Necessary for the website to function properly. These cannot be disabled.
• Analytical/Performance Cookies: Allow us to recognize and count visitors and see how visitors move around our website.
• Functionality Cookies: Used to recognize you when you return to our website and to personalize content.
• Targeting Cookies: Record your visit to our website, the pages you have visited, and the links you have followed to deliver more relevant ads.

6.3 Managing Cookies

Most web browsers allow you to control cookies through their settings. You can typically find these settings in the "options" or "preferences" menu of your browser. You can also use the "help" feature of your browser for more information.

Please note that if you delete or block certain cookies, some features of our website may not function properly.

7. Children's Privacy

Our website and services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.

8. International Data Transfers

We operate globally and may transfer your information to countries other than your country of residence, including the United States and other countries where GR4SKLNS or our service providers operate. These countries may have different data protection laws than your country.

When we transfer information across borders, we take appropriate measures to ensure that your information is protected in accordance with this Privacy Policy and applicable laws.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

For significant changes, we will provide a more prominent notice, such as an email notification or a banner on our website.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

We will respond to your inquiry as soon as possible and within the timeframe required by applicable law.